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2021-10-25
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ViewSonic 全新保固服務 領先業界 突破顯示產品保固標準 [加備保固 安心守護]

ViewCare-VSTW-B-Final

領先全球的視覺解決方案品牌ViewSonic為提昇服務,帶給消費者視覺享受不斷訊的生活體驗,領先業界再度將消費者保固升級。即日起,購買全系列投影機或螢幕新機,自購買日起一個月內上網完成會員登錄,就將能享有加碼升級的保固服務及全系列送修期間備品服務。針對投影機產品,除將全系列燈泡保固提升為三年或2000小時保固之外,針對全線4K UHD投影機機種更提供業界最長之四年保固(含燈泡);針對專業色彩螢幕VP系列機種,提供五年業界最長保固及保固換機服務;購買ViewSonic 極速電競螢幕XG系列產品的使用者,上網登錄即可成為XG Club會員,亦享有送修期間免費使用同等級備機及其他隱藏版服務。

即日起,ViewSonic提供全新保固服務內容,除保留原有投影機隨機燈泡可享有一年不限時數保固之外,新增條款為新購機者於一個月內在官網完成會員登錄,隨機燈泡即可加碼享三年或2000小時保固服務。另外,針對以家庭娛樂為主的4K UHD投影機系列,提供領先業界之四年全機及燈泡保固服務,同時送修期間加碼提供備用機,讓消費者就算機器送修,也能持續享受ViewSonic帶來的電影院等級視覺感受。

液晶螢幕部份,同樣7月1日起購機,如遇新品不良,可直接作一對一新品更換服務!除此之外,對強調以精準畫質呈現細膩影像的VP系列螢幕用戶,ViewSonic也推出新機五年全機保固且可選擇直接更換同等級新機之服務,與專業攝影師和影像工作者們一起掌握高效工作的每一分鐘。更值得一提的是,使用XG系列的電競玩家們,只要上網註冊產品即加入 XG CLUB,在保固期間內產品送修,將立即享有業界唯一,同等級或同機型之備機服務。

「喜愛ViewSonic產品的消費者們,各自有不同面向的需求,」ViewSonic優派國際台灣區總經理黃金得表示,「這次規劃提供之[加備保固 安心守護]全新保固服務方案,就是希望讓消費者能放心享受並體驗ViewSonic所提供的視覺享受,當有保固服務需求時,ViewSonic所提供的各項方案,包括換機或提供同等級備用機的服務,就是讓消費者享受美好影像不斷訊的最佳支援。」

ViewSonic所有機型均適用之新增保固服務方案如下:

機型 2018/6/30前 2018/7/1起
投影機(所有機型) 凡購買新機者,針對新機之隨機燈泡,皆提供1年不限時數之保固服務 凡購買新機,並自購買日起算一個月內於官網完成會員登錄者,針對新機之隨機燈泡,皆提供三年或2,000小時之保固[[1]]
液晶銀幕 新品不良,檢測後確認為功能故障,寄出新品交換 新品不良且電氣功能無法使用,可直接做一對一新品更換服務,無需回來檢測再更換[[2]]

ViewSonic領先業界的尊榮保固服務,自201871日起購買並上網登錄即享:

機型 尊榮保固服務內容
家庭劇院4K投影機種 l   首創四年全機保固

l   首創四年燈泡保固

l   保固期內送修提供備用機服務

專業色彩螢幕VP全系列 l   首創五年全機保固

l   首創五年保固換機服務( ViewSonic將更換同等級或更高規機)

l   一年無亮點

l   可追溯至2018年6月1日之購買消費者

極速電競螢幕XG系列 l   首創保固期間內送修時,即享有同等級或同機型之備機服務[[3]]

l   可追溯至2018年6月1日之購買消費者

 

ViewSonic針對保固期間送廠維修之產品,提供到府收送服務,詳細資訊請至官網 http://www.viewsonic.com 查詢。

 

[[1]]  (1)保固時間以先到者視為保固截止 (2)未於一個月內至ViewSonic網站註冊,燈泡保固條件比照2018年7月1日前購買產品之條件 (3)保固條件為燈泡故障,如遇亮度變暗等屬耗材耗損情形不予以更換

[[2]] 如無畫面、無電源、面板反白等等電氣功能不良需提供照片。如外殼刮傷、撞傷或面板刮傷有爭議等問題,不在保固服務範圍

[[3]] 需至ViewSonic網站註冊登錄成為VIEWSONIC XG CLUB成員

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