Breaking
國際知名建築活動「打開台北 | Open House Taipei首獲正式授權2020全球唯二全開放實體活動城市 今秋台北成世界建築圈注目焦點 AMD CEO to speak at COMPUTEX int’l presser on May 27 about new high-performance computing technologies Sowers Action raises more than HK$700,000 in Charity Golf Tournament 2019 for underprivileged children Sowers Action staging charity golf event to raise funds for children in need of education and care 3D Projection Mapping Light Shows Rock the Most Beautiful Christmasland in Taiwan Decoration Lights Create Dreamy Light Zones to Stun the World The Pool Debuts Internationally Renowned Art Installation in Taiwan 好妝容!秒集氣!NU COLOUR 護膚彩妝系列 訂製保養系妝容,時尚大勢色顯現自我風格 2018 Christmasland kicks off in New Taipei City with dazzling 3D light show Biometrics needed for Taiwanese applying to study and work in Canada Lextar launches VCSEL products for 3D depth-sensing China Airlines embraces new 60th anniversary GO theme for 2019 Calendar 2018 Christmasland in New Taipei City to kick off on Nov. 16 Airbus and China Airlines present A350-900 with special joint livery SkyTeam invites Frequent Flyers to shape the alliance of the future Weiwuying, the world’s largest performing arts center under one roof, to open on Oct 13 in Kaohsiung Acer unveils self-driving concept Car A350 joint livery with China Airlines and Airbus arriving in Taiwan in October CTS to host World Cup Final Night in front of Presidential Office Sunday TrendForce: VR market sees marginal growth in 2018; competition between Oculus and HTC in China to intensify Three-member Taiwan team heading to Prague for 40-day, 16,000-km Mongol Rally Taiwan launches digital library offering 3D models of heritage sites China Airlines presents new in-flight menu for passengers and summer holiday makers US State Department helps broaden remedial English teaching in Taiwan; outgoing AIT Director Moy honored FOOD TAIPEI 2018 attracts record 62,000 visitors, including 8,000 international buyers China Airlines to launch Kaohsiung-Hong Kong- Jakarta route in July Gov’t rolls out plans to save struggling tourist industry in southern Taiwan How about a Michelin-starred gastronomic experience in the sky with Mandarin Oriental, Taipei via Thai Airways? AIT unveils US$255 million new office complex in Taipei to enhance exchanges Driven by Apple and other smartwatch suppliers, demand for infrared optical components expected to grow stronger: TrendForce COMPUTEX 2018 kicks off new chapter of future technologies China Airlines protects the Earth with dual ISO certifications Making the most of miles SkyTeam introduces multi-airline award travel booking COMPUTEX 2018 joins major technology firms to seek new opportunities in blockchain applications Acer debuts first 15-inch convertible Chromebook, Predator Orion 5000 gaming desktops & 15-inch Swift 5 notebook among others 故宮5/26曬書節開跑 打造清明上河圖市集 AUO announces world’s highest resolution and full-color TFT driven micro-LED display technology New incentives for tourists: One-night free hotel accommodation for visitors traveling to Taitung, Tainan, Kaohsiung, Pingtung & Penghu COMPUTEX 2018: InnoVEX features six highlights and explores next blue-ocean opportunities 數位故宮揚名國際!台灣故宮榮獲AAM繆思獎、美國休士頓影展八大獎項 Discounts and free admissions offered to mark International Museum Day in Taiwan Formosa Int’l Hotels Corp announces strategic alliance with InterContinental Hotels Group Bring your cameras: Bigleaf hydrangeas are in season around Taiwan Not dull at all– Britshake offers a very British brunch and afternoon tea Going green in Taipei: Free coffee for cyclists at YouBike stations and free parking for electric scooters Amaroni’s Taipei sets to overturn Taiwan’s Italian tastes with hearty meals Regent Taipei to offer special packages to thank mothers this 2018 Mother’s Day Sowers Action sets fundraising record in Hong Kong’s Charity Golf Tournament — NT$2.6 million for poor children in need of education Cryptojacking tops attack toolkits, signaling massive threat to cyber & personal security Eye On Taiwan Media helps raise funds for Hong Kong’s charity group Sowers Action to aid underprivileged children Fulong International Sand Sculpture Festival: Underground artworks to be unveiled during the journey into the golden sands A better way to eat more vegetables at VEGE CREEK Emerging technologies like 5G, blockchain among key themes in COMPUTEX 2018 World’s third largest FASTENER TAIWAN 2018 sets new milestone Sea of white calla lilies at Taipei’s Zhuzihu promises a relaxing stay for visitors Lextar releases state-of-the-art adaptive driving beam LED headlight module system Acer teams up with major hospitals in Taiwan to provide cloud-based remote healthcare services Hip and trendy choices for the foodie souls along Taipei Metro Blue Line Supply chain hub for functional fashion opens to boost textile industry  Le Meridien Taipei to go dark to shine light on climate change with Earth Hour 2018 Taiwan’s own international music festival Looptopia coming this spring break Gov’t to roll out multi-language interpretation service for tourists Taiwan to take part in Hong Kong International Film & TV Market, film festival Don’t miss out on these newest starred Taipei Michelin restaurants World-class dancing fountain show in Bitan, New Taipei City a feast for the eyes 2018 Taipei International Bakery/Equipment Expo to open in Taipei along with three global competitions Greater Taipei’s new “All-Pass Ticket” offers commuters unlimited rides at NT$1,280 per month or NT$42 per day Looking for good food at reasonable prices? Here’s a full list of Michelin’s Bib Gourmand Selection; Taipei star guide available March 14 Apple snails a treat? Migrant workers contract rat lungworm after eating them uncooked Hong Kong’s designer handbag Chic by R&B sets sights on Taiwan as part of its global development strategy Forecast – Low temperatures around Taiwan later this week, warmer weather expected next Monday Late journalist-diplomat Joe Hung remembered as man of erudition and veracity Come and feast on Dominica’s art, food, jewelry all-in-one at Taipei’s Grand Hotel Million-dollar jobs on offer! Taiwan’s major carrier China Airlines recruiting 100 pilots in 2018 2018 Taiwan Lantern Festival kicks off in Chiayi — largest ever held in Taiwan TRA launches train ticket plus hotel package to boost Hualien tourism after fatal quake TrendForce: Mobile DRAM revenues hit new high of US$8 billion in 4Q17, but expected to grow slower in 1Q18 due to weaker demand Predicted rising price of toilet paper prompts shopping frenzy A pictorial glimpse of the Taipei Lantern Festival Back to work: What’s the best coffee to energize you? Things to do this weekend: Taipei Lantern Festival to kick off with dazzling lighting ceremony in Ximending Acer ITS’ smart parking meter solution takes home ‘Global ICT Excellence Award– Private Sector Excellence’ Taiwan’s Palace Museum tells us how ancient and modern meet Acer win 12 iF Design Awards in 2018 For a Shanghainese Chinese New Year, look no further from Shanghai Pavilion A yummy guide to Kinmen eateries as told by the nostalgic veterans Global smartphone market to remain weak in 2018: TrendForce Mandarin Oriental, Taipei ranked No 1 among top 10 luxury hotels in Taiwan: TripAdvisor Filipino caregiver among 10 people killed by powerful quake in Hualien Rescuers search for survivors as fresh quake rattles eastern Taiwan; 7 killed and 60 missing so far A walk through Dihua New Year Market Gov’t urged to be tough against people misusing boarding passes Blanket of snow covers Taiwan’s high mountains as cold snap kills 49 in a day Contaminated Malaysian durian coffee mix not imported to Taiwan: FDA Regent Taipei to present Japanese Kakiyasu beef; offer customers unique experience of Wagyu 150 local constestants to compete in 2018 Fishackathon Taipei for global final It’s better to walk briskly than aiming for a daily 10,000 steps: expert AIT co-sponsors 2018 Fu-Jen University Jazz Camp in Kinmen, New Taipei City Taiwan’s global trade competitiveness drops for sixth consecutive year: survey Hotels in Taiwan’s beach resort town Kenting see business downturn despite CNY holiday Stay warm: Weeklong cold snap arrives along with rain Tourism Bureau sees productive year ahead after its efforts to assist local industry Jiji railway line in central Taiwan set to be new tourist hotspot Yuck! Beware of the baked goods mixed with rotten eggs Early arrival of cherry blossoms to greet the Yangmingshan Flower Season in Taipei Must-see and must-eat places in “Lesser Kinmen” Kinmen, a sensory paradise for the tastebuds and the eye Strolling with eyes wide open, Kinmen is rich in aesthetic appeal and historical attractions It is all about AI robots: they can play the roles of sex partners and therapy, or cops to tackle crimes Taiwan axes 176 extra Lunar New Year flights from China, 50,000 passengers may be affected Taiwan’s CAL HQ awarded Diamond-rated green building; saves 23,000 kWh of power in 2017  Food safety makes up half of 2017 top ten consumer news: watchdog (Part 2) Dolores O’Riordan, The Cranberries lead singer, dies at 46 Food safety makes up half of 2017 top ten consumer news: watchdog (Part 1) Early arrival of Laomei Green Rock Troughs Cold snap kills close to 300 in Taiwan, warmer weather forecast Celine Dion to give two concerts in Taipei in July as part of her Live 2018 Asian tour Apple’s iOS 11.2.2 may slow iPhone performance by as much as 50% AIT to hold 2018 Fishackathon in Taipei and Kaohsiung for marine conservation 公平會30歲了! 總統、行政院長同慶賀! 防疫再超前!台北福華歡慶虎年 首推專屬客房安心圍爐 雲朗觀光持續轉型 開展飯店、餐飲、物業管理等高端市場服務
翰品酒店桃園4月底結束營業 翰品酒店花蓮將提出重建計劃
來自美國的智慧保養品牌 寶拉珍選 虎年開春獻雙喜 大葉高島屋春節不打烊!初一到初五天天看秀

2022年保險品質獎揭曉
南山人壽、南山產物 勇奪消費者票選8項大獎

2022年「保險品質獎」評選結果公布,南山人壽再度囊括「業務員最優」、「理賠服務最佳」、「最值得推薦」、「知名度最高」四項特優寶座!今年更是第 11 度蟬聯四項特優,也是業界唯㇐ 27度榮獲「業務員最優」的保險公司,打破自身蟬聯獎項紀錄。此外,南山產物也蟬聯「最佳形象」、「最佳專業」、「最佳售後服務」及「最值得推薦」四項優等獎,持續累積獲獎高度。

  2022年「保險品質獎」評選結果公布,南山人壽再度囊括「業務員最優」、「理賠服務最佳」、「最值得推薦」、「知名度最高」四項特優寶座!今年更是第 11 度蟬聯四項特優,也是業界唯㇐ 27度榮獲「業務員最優」的保險公司,打破自身蟬聯獎項紀錄。此外,南山產物也蟬聯「最佳形象」、「最佳專業」、「最佳售後服務」及「最值得推薦」四項優等獎,持續累積獲獎高度。

  「保險品質獎」是現代保險健康理財雜誌針對「消費者壽險購買行為暨最佳壽險公司排行榜調查」所設計,今年邁入第29回,針對業務員、知名度、理賠服務與推薦度等指標邀請廣大消費者評選,代表消費者於各保險公司最直觀的評價及好感度。南山人壽今年第 11 度蟬聯四項特優,也是業界唯㇐ 27度榮獲「業務員最優」的保險公司。南山人壽透過專業經營及創新服務贏得保戶及消費大眾的高度肯定,優質的品牌形象更讓消費者「很有感」,也因此在海內外各大保險競賽及排名中屢傳佳績。

  南山人壽代理總經理范文偉表示,面對新冠變種病毒疫情的多變環境,更凸顯健康預防概念的重要性。南山人壽致力於建立壽險業健康照護領導品牌,以創新數位驅動保戶更多元、便捷的服務,積極導入保險科技(InsurTech)助攻民眾健康升級。此外,南山人壽更攜手跨業健康照護夥伴拓展「健康守護圈」,規劃多元健康促進服務,提倡保險服務超前部署,從事後理賠往前到事前預防及健康促進服務,同時往後延伸至醫療照護的貼「心」服務。

  打造以客戶為核心的服務文化,致力提供優質的客戶服務使南山人壽持續多年獲得消費者高度的肯定。而在理賠服務,南山人壽開發理賠AI影像判讀,透過光學字元辨識及自然語言處理技術,將人工智慧導入理賠程序中,運用科技代替人工判斷更精準快速,且快速、貼心的理賠服務更獲得客戶的好口碑。

  南山人壽傾聽客戶聲音,把握每一次與客戶的接觸點並依不同客群的意見持續優化流程,提高服務滿意度 ; 整合多元管道如南山人壽APP、企業網路平台及實體服務據點,與消費者親切互動、掌握即時需求,並建置「客戶服務歷程資訊整合平台(客戶360)」,客服人員可透過此平台即時掌握保單服務歷程,記錄客戶與公司間雙向互動、預見客戶需求提供精準的服務並提升客戶體驗。疫情期間,南山人壽亦傾力為保戶的健康而努力,不僅運用科技工具協助民眾維持良好體況,2021年12月更推出為期兩個月的「南山神壽任務」活動,鼓勵消費者走出戶外親近山林,一起促進健康及樂活。

  無獨有偶,南山產物在專業與售後服務方面也獲得客戶高度好評!為了讓所有車險賠案均能做到客戶一通電話、30分鐘內啟動理賠服務,南山產物自2019年起,積極持續改善服務流程、增加人力與強化專業訓練,以及建置系統加強服務的品質與效率,結合「車險理賠自動派案系統」、「理賠受理主動通知客戶」、「車禍事故現場轉乘服務」(註)、「理賠APP-交通事故理賠系統」、「車險理賠進度通知系統」、「車險理賠照會系統」與「跨區服務自動派勤系統」等七項獲得經濟部智慧財產局所審定核准的保險科技專利,讓車險理賠作業流程更精進。截至2021年11月底,「電話申請理賠」的案件比例已突破至98%;整體車險理賠服務的客戶滿意度也高達98%!

  南山人壽在經營團隊及全體同仁的努力下,2021年亦獲得海內外逾60項專業獎項,彰顯公司長期推動企業永續經營發展的努力備受肯定,包含獲得金融監督管理委員會保險競賽六項重要獎項,透過推動微型及小額終老保險實踐普惠金融價值;此外,在兩年一度的《臺灣保險卓越獎》更奪下「保戶服務卓越獎」及「商品創新專案企畫卓越獎」雙料銀質獎;並連年獲頒「亞洲企業社會責任獎」殊榮,彰顯南山人壽穩健經營、專業創新及永續作為等各面向卓越之績效。

  南山人壽強調,消費者的肯定是全體同仁繼續努力的最大動力,也將挑戰打破自我獲獎蟬聯紀錄,成為消費者心目中的壽險業健康照護領導品牌。南山人壽與南山產物將持續維持穩健經營,提供客戶溫暖的關懷服務及多元創新的保險商品,建置全方位的風險控管機制。

註:本服務與台灣大車隊合作提供轉乘服務,該服務須投保南山產物汽車保險交通事故轉乘費用附加條款。

Related articles

在地數位經濟錢景看好,四天Pay出550萬商機 「全台好物嘉年華,數位三倍券‧絕PAY!」

「全台好物嘉年華,數位三倍券‧絕PAY!」四天活動產值上看550萬,創下絕佳成績。經濟部中小企業處,聯合「深化中小企業數位參與計畫」及「普及中小企業數位寬頻應用計畫」成果展日前圓滿落幕。展現計畫輔導偏鄉群聚企業提升數位應用能力行銷全台好物、及各地特色街區透過數位應用科技串連形塑特色一條街之豐碩成果,是為推動數位國家創新經濟發展的能量蓄積,透過全台16縣市、超過340家企業的成功升級與此次豐碩成果展演,帶來無限發展前景。

New regulations in place in 2018

Happy 2018 to all of our readers.
The Eye on Taiwan (eyeontw.com) is happy to announce that beginning January, we will start providing regularly and irregularly useful information on a variety of subjects that we believe will help our readers understand the latest situations, trends and developments in Taiwan.

LEAVE A REPLY

這個網站採用 Akismet 服務減少垃圾留言。進一步了解 Akismet 如何處理網站訪客的留言資料

%d 位部落客按了讚: