Visa today launched Visa Concierge, personal assistance and concierge services available 24 hours a day, 365 days a year on mobile application and other communication channels.
Visa Concierge enables Visa cardholders access a host of personal services such as hotel and flight booking, restaurant reservation, ticket for shows, or any other information or assistance affluent cardholders need anywhere in the world.
Marco Ma, Visa General Manager, Taiwan: “Taiwan has the world’s second highest mobile data usage in the world.”  Our affluent cardholders too are becoming more digitally savvy, using their mobile devices for many purposes, including travel planning. Visa Concierge app will be a welcome tool to facilitate their travel, entertainment and leisure experiences.”
Examples of Visa Concierge services – which can be accessed via live chat in-app – that will be relevant to affluent Visa customers in Taiwan are five-star hotel reservation; special access and privileges to golf clubs around Asia; Cruise, excursions, short trips and tours recommendations and reservations; personalized cultural experience; and even flower delivery.
For traveling gourmands, restaurant reservation at 15 top travel destinations worldwide will also be available. Visa Infinite cardholders may also share their preferences with the app to set up alerts for the most up-to-date, bespoke offers, personalizing first-class customer experience at every touchpoint.
Visa curated Michelin-starred restaurants and well-known local restaurants across Tokyo, Bangkok, Seoul, Hong Kong and Shanghai for cardholders to indulge their taste buds. Visa Infinite cardholders may enjoy exclusive privileges such as priority reservation, set menu discounts, and complimentary welcome drink or appetizers with dining reservations made via Visa Concierge.
 Visa partners with five-star hotels in 15 top travel destinations worldwide (Shanghai, London, Melbourne, Mumbai, Bali, Paris, Brisbane, Singapore, Bangkok, Tokyo, New York, Sydney, Seoul, Hong Kong, and Manila) to offer exclusive accommodation privileges on Visa Concierge. Terms and conditions apply.