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大昌華嘉與新創健康科技公司Zelthy合作,運用創新數位平台為亞洲病患帶來全新支持服務

Zelthy達成的獨家協議將有助於推動大昌華嘉DKSH14個亞洲市場的病患支持計劃。

大昌華嘉醫療保健事業單位是醫療保健公司尋求拓展亞洲業務時的最佳夥伴,日前與總部位於邦加羅爾的健康科技新創公司Zelthy簽訂了獨家合作。Zelthy將協助大昌華嘉在14個亞洲市場推出DKSH的病患支持計劃,包含在泰國、馬來西亞、汶萊、新加坡、越南、印尼、菲律賓、柬埔寨、緬甸、寮國、香港、澳門、台灣和南韓。Zelthy最先進的軟體既是服務(Software as a Service “SaaS”)平台可同時服務藥物取得、衛教、支持協助與治療啟動等相關計畫。Zelthy 雲端目前支援許多全球知名製藥公司提供眾多雲端計劃的服務,影響印度超過20萬名病患的生活。

DKSH將透過Zelthy的雲端數位平台協助我們醫藥、醫療設備客戶執行相關的病患支持計畫,進行病患管理和藥品物流管理。透過Zelthy平台提供的DKSH病患支持計劃(PSP)的雲端服務,完全符合產業標準機構《健康保險可攜性及責任法案(HIPAA)》所定義的病患安全和隱私規範。這個服務讓所有醫療關係的相關者(包括病患、醫護人員、保險公司、實驗室管理以及DKSH的電話客服中心和藥品物流)可透過整合平來管理病患的藥品取得、衛教順從性和便利性的計劃,進而讓病患可以得到比藥物治療更完整的支援。

Zelthy 的共同創辦人和業務主管Anshuman Chauhary表示:「我們很高興成為DKSH在亞洲的眾多合作夥伴之一。我們相信,我們的平台可以改變病患的生活,並且我們可以支持醫療保健生態系統,以符合病患在醫療旅程中的需求。」

大昌華嘉醫療保健事業單位全球主管Bijay Singh分享:「我們的策略目標是透過提供優質的醫療保健來豐富亞洲人民的生活。醫療保健生態系統的中心是病患,因此我們特別高興與Zelthy一起邁入下一步,提供深具意義的病患支持計劃,以改善病患的用藥順從性以達到治療和臨床上更好的結果。品質和合規性一直是DKSH提供服務的基石。透過Zelthy平台提供的DKSH病患支持計劃(PSP)完全符合產業標準機構HIPAA所定義的病患安全性和隱私規範。病患支援方案是DKSH主要的價值服務之一,其設計旨在服務亞洲客戶、顧客和病患的需求。」

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