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微軟 Windows 2017-11 更新檔再出狀況,全球EPSON 點矩陣印表機失能無法列印

根據 微軟論壇 與 PTT實業坊 Windows 版網友回報, 原來是今天 (20171115) 微軟推出了一個2017-11 彙總更新檔出了問題,這個更新檔有幾個版本 包括 KB4048953、B4048954、KB4048957、KB4048955,而且不管你是 Window 10 、Windows 7 都會安裝而出現EPSON點矩陣印表機無法列印的情況,只要把這幾個有安裝的更新檔移除即可。



後續更新 20171117 :

EPSON於 EPSON官方粉絲團 發布公告,內容全文如下

Epson 點陣印表機特別公告
從11/15日開始, 有一些客戶向我們反應,點矩陣印表機和小型印表機突然無法正常列印。經過初步調查,此情況可能是微軟更新電腦作業系統導致,只要將微軟更新版本移除,受影響的印表機就可以恢復正常工作。( 詳細方法: )
但因為移除上述微軟更新版本可能會帶來一定的安全風險,請您特別注意。敝公司也正在繼續調查,並將持續更新有關進展。台灣愛普生科技股份有限公司 2017年11月16日

因此一般使用者可以依照EPSON 官方的使用方式連結做處置即可。

後續更新 20171121 :
並提示使用者可以於Windows UPDATE上,下載安裝即可解決


1.到 控制台 – 程式與功能 – 檢視以安裝的更新 


2. 找到 KB4048953 、 B4048954 、 KB4048957 、 KB4048955、KB4041676 (根據作業系統不同而有不同的編號)

3.按右鍵 解除安裝 

Windows 10 特別選項 – 啟用暫停更新


1.程式移除過後 請到 開始 – 設定 – 更新與安全性 – 進階選項



2. 將 暫停更新 啟用 來避免重新開機後又再次把有問題的更新檔安裝


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