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安聯人壽行動APP「安聯e服務Pro」全新升級
更新或下載並登入 就有機會抽iPhone

「安聯e服務Pro」重磅升級上線,數位服務 e 指完成,打造全「心」保戶體驗!因應行動通訊時代來臨,台灣投資型保險領導品牌安聯人壽自2018年率先業界導入簡易快速登入的「安聯e服務」行動APP後,於今年1月以”擴充保單重點資訊,整合數位生態圈內容”為核心訴求,升級推出「安聯e服務Pro」,除了重點資訊圖像化設計,清楚呈現投資型保單與標的資訊,讓資訊更具「可讀性」,幫助客戶更快掌握重要資訊之外;APP更內建快捷選單功能設計,串聯安聯e網通,可線上辦理多項保單服務

「安聯e服務Pro」重磅升級上線,數位服務 e 指完成,打造全「心」保戶體驗!因應行動通訊時代來臨,台灣投資型保險領導品牌安聯人壽自2018年率先業界導入簡易快速登入的「安聯e服務」行動APP後,於今年1月以”擴充保單重點資訊,整合數位生態圈內容”為核心訴求,升級推出「安聯e服務Pro」,除了重點資訊圖像化設計,清楚呈現投資型保單與標的資訊,讓資訊更具「可讀性」,幫助客戶更快掌握重要資訊之外;APP更內建快捷選單功能設計,串聯安聯e網通,可線上辦理多項保單服務,例如基本資料變更、試算保單借款金額、線上進行保單借款及行動繳費等功能。「安聯e服務Pro」透過創意性、易用性、直覺式操作的設計,以更便民、更貼近民眾日常生活的多元數位服務,為保戶帶來全心感受!

在FinTech年代,數位服務力就是企業未來的競爭力!安聯人壽行銷長鄭祥琨資深副總經理進一步指出,「數位服務力將是未來企業重要的競爭力關鍵指標,企業若不重視數位服務,就無法經營與客戶的關係。」自2016年起安聯人壽即積極推展各種電子平台,讓保戶、民眾可以更直接的與安聯互動,「安聯e服務」行動APP上線4年來,累計使用次數超過700萬次,客戶使用滿意程度超過80%為了讓客戶享有更好的服務體驗,安聯人壽耗時將近一年的時間重塑保戶App,挑選投保不同類型商品與多元數位接觸點的保戶進行調查,優化後再推出「安聯e服務Pro」,讓保戶能夠在簡單的操作介面中,享有完整又實用的功能服務:

升級重點1:全新圖像式設計,導引直覺式操作,讓客戶快速掌握重要資訊

  • 我的投資:重點資訊圖像化設計,清楚呈現投資型保單與標的資訊,APP內快捷選單功能設計,快速連結安聯e網通,在APP介面上即可進行各項保單變更功能操作,是協助客戶財務規劃的好幫手。
  • 我的保單:提供被保人五大項保障總覽(身故保障、住院日額、重大疾病、癌症給付、意外身故)內容,並提供保障內容檢視,讓客戶迅速了解保單全貌。
  • 繳費專區:待繳費保單清楚提示,提供客戶多樣化的繳費方式選擇,保單繳費更便利。
  • 保單貸款:提供貸款總覽、貸款狀態與成數過高提示,APP內可操作快速連結安聯e網通,進行保單貸款與還款作業流程。

升級重點2:強化操作便利性,優化使用者體驗

  • 個人化主畫面:提供保單查詢功能摘要(我的投資、我的保單、待繳保單筆數、健檢資格查詢)與理財目標設定與試算,讓保戶快速掌握個人保單重點資訊。
  • 簡易登入設定:提供簡易登入功能設定,生物辨識設定或圖形登入設定功能,30秒快速登入,APP使用更便利。

升級重點3:資安防護升級,保護使用者帳戶安全

  • 未來將專屬安聯人壽網路會員使用。
  • 改版升級後每位網路會員僅能綁定一台行動裝置,提升資安防護與使用安全。

因應金融科技浪潮席捲全球,FinTech時代帶來服務模式劇變,「安聯e服務Pro」不斷優化保戶服務App,透過視覺化顧客導向之設計,運用圖像化元素,打造直覺又流暢的使用者體驗和介面,讓保戶隨時隨地體驗行動生活的方便與樂趣。在「安聯e服務Pro」正式上線的同時,安聯人壽還特別加碼推出「安聯e服務Pro全新改版 嶄新體驗」贈獎活動好禮雙重抽,即日起至2月28日止為期2個月,第一重好禮:只要更新或下載APP並成功登入「我的保單」,即可享普獎馬上抽(LINE POINTS 25 點,共10,000份,送完為止),更有機會抽中Apple  iPhone 13 Pro 256GB;第二重好禮:透過「安聯e服務Pro」完成申請任一線上保單變更功能,免抽即送 LINE POINTS 66 點!(共5,000份,送完為止,每個會員帳號限領乙次)活動詳情請上活動網址(https://es.allianz.com.tw/customer/campaign/Engage/index.html)查詢。

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