振興花連觀光 政府啟動2024花東住房旅遊補助 業者享有補助資源 暑假差別費率是否也該取消? | EYE On Taiwan Media
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振興花連觀光 政府啟動2024花東住房旅遊補助 業者享有補助資源 暑假差別費率是否也該取消?

43強震震倒了花蓮觀光產業,導致觀光客不敢也不想去花蓮地區觀光,加上重要的觀光資源太魯閣國家公園滿目瘡痍,修復時程遙遙無期,花蓮觀光產業嚴重受到打擊,住房率幾乎只有個位數。交通部觀光署遂於5月2日宣布啟動花東住房補助計劃,自7月1日起,為期三個月,自由行每人入住花蓮地區合法旅宿,平日補助1000元,假日補助500;台東地區於平日也有1000元的住宿補助,團客也有其他的方案,期望透過住房補助方案,提高民眾前往花蓮觀光的意願,爭取暑假商機。

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政府啟動2024花東住房旅遊補助
花蓮瑞穗天合大飯店一隅

2024花東住房旅遊補助

Eye on Taiwan Media 特別報導 – 43強震震倒了花蓮觀光產業,導致觀光客不敢也不想去花蓮地區觀光,加上重要的觀光資源太魯閣國家公園滿目瘡痍,修復時程遙遙無期,花蓮觀光產業嚴重受到打擊,住房率幾乎只有個位數。交通部觀光署遂於5月2日宣布啟動花東住房旅遊補助計劃,自7月1日起,為期三個月,自由行每人入住花蓮地區合法旅宿,平日補助1000元,假日補助500;台東地區於平日也有1000元的住宿補助,團客也有其他的方案,期望透過住房補助方案,提高民眾前往花蓮觀光的意願,爭取暑假商機。

住房補助經費落在暑假差別費率的價差上是否合理

但旅宿業界常因為暑假也是許多家長帶小孩出遊的時間,因此市場上,有多數的飯店與民宿業者,往往在暑假期間以「旺日」定義,訂有更高的差別費率,透過更高的價格來增加獲利與收入。根據業者的說法,暑假因為旅遊人數較多,需要投入更多的資源來服務旅客,因此費用相對較高,而且不是只有花東如此,全台多數的旅宿業者都有類似的計費方案。

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花蓮福容飯店網站說明,明確定義暑假期間為旺日價格

然今年因為震災影響,使國人前往花蓮旅遊的意願降低,甚至有疑慮,因此政府才會在暑假啟動補助方案,期望在旅遊熱季,推升國人前往花東旅遊的意願。因此根據業者計費定義中,所謂的暑假「旺日」應該就已經不存在,否則補助的費用都補到暑假差別費率的價差上,這樣的合理性會讓外界質疑,花蓮真的需要靠補助才有客源嗎?而花東旅宿業者是否也該告知國人,暑假來花蓮就算沒補助,費用也會比往年更優惠。

觀光署在提出補助方案的同時,也應該要求業者,就是因為你們沒有客源,所以才有補助方案幫你們拉客源,不應該按照往年的方式實施暑假的旺日差別費率,否則就不該享有補助帶來的客源才是。

而且本次總補助計劃費用觀光署並未說明上限,大部分國人是不是會選擇等到九月以後在前往花蓮也是一個重點,畢竟前面說過,多數業者都有暑假差別高費率,九月之後差別費率降回低點,加上補助,價格更優惠才是。九月補助計劃經費是否可能用罄?時間內經費用完後還會有嗎?這些也是交通部該說明清楚的。

震後花蓮旅遊品質與交通國人仍有疑慮

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太魯閣與其他山區道路柔腸寸斷,國人對於花蓮旅遊安全與品質依然有很多疑慮

但自交通部觀光署發布補助消息之後,花蓮的旅宿業者第一時間不是反應價格問題,反而是認為連台東都有補助,造成資源分散,對花蓮幫助不大。而觀光署則以「東部的觀光產業是一體的」為由,認為地震影響的不會只有花蓮,台東也有些許影響,因此才會擴大範圍,納入台東地區。

不可否認的是,觀光是花蓮與台東重要的商機來源,這次地震除了震倒了花蓮數家旅宿業者之外,更震跨了許多觀光的景點,先不說餘震不斷,西部民眾走蘇花改與搭火車到花蓮國人也不認為足夠安全;還有太魯閣國家公園修復時程遙遙無期,國人較知道的親不知子步道也被震跨,花東山區景點就算現在要一般民眾前往也都還有安全上的疑慮,政府要國人去花蓮觀光,在地政府與業者也要告訴國人,花蓮現在怎麼走才安全,地震後有什麼特色可以吸引觀光客,有什麼景點是值得再去的,而不是只有旅遊補助一種方式。

在去年疫情過後,國人出國旅遊大爆發,反而造成國旅人數下降,民宿業者也早已經怨聲載道,期望開放陸客進來的聲音不斷。但旅遊最大的費用不外乎交通與住宿,國旅住宿的費用過高更為國人所詬病,品質卻沒有相等的價位,導致出國旅遊人數更多,壓縮國旅的市場,因此這次觀光署的補助計劃剛好又落在高定價的暑假期間,是否真的會讓國人真的有感,相信也會受到質疑。

暑假距離大震過後僅三個月,花蓮還在復原期,許多民眾甚至還無家可歸,旅遊品質與內容當然不比災前,最後國人是否反而會選擇離震央更遠、受創更輕微的台東,同樣享有補助,還有更好的品質與內容。這也是花蓮業者所擔心的,因此,觀光署在這個時間點除了推出僅三個月的補助方案外,還得重新盤點現在花蓮的觀光資源,以及交通措施上還有與在交通時遇震防護方針指引,給國人知道,在暑假還能怎麼去安全的玩花蓮,這樣對花蓮短期的觀光產業才有更大的幫助才是。 (責任編輯:Arsene Lo)

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